How long will Illinois Care Connections run?
Technical Assistance for participants is available through IATP for 15 months (July 1, 2020 through September 30, 2021). However, the funding for the [...]
Will training materials be available in different languages and accessible?
All training materials developed by IATP will be accessible and translated into the needed language of the participant.
Will there be any technical assistance available if the participant needs help with the device?
Yes, IATP and the University of Illinois-Assistive Technology Unit will offer telephone technical assistance to the participant. Both organizations’ contact information will be [...]
What devices will be available through the Illinois Care Connections program?
IATP will work with the referring provider to evaluate what type of device will be best for a participant. Please see the referral [...]
What if the participant cannot sign for the delivery, can they still obtain the technology devices? Can the referring agency put my name and address to receive the package for the participant?
Yes. However, the online referral form requires an alternate address to where the package can be delivered. If the customer can’t sign or [...]
How will participants be provided the technology devices?
IATP will utilize UPS to ship the devices to the participants. A signature will be required for delivery.
How long will it take for the participant to receive the technology device?
Items will be shipped as quickly as possible, but may be subject to delays based on the availability of the needed technology devices [...]
Who will be processing the online referrals?
The Illinois Assistive Technology Program (IATP) will be procuring the needed devices and assembling the bundle for each participant. The online referral form [...]
Can individuals complete the referral process themselves?
No. Only IDoA, IDHS-DDD or DRS and/or their approved provider organizations statewide can submit an referral on the participant’s behalf. The online referral [...]
Who is eligible to receive technology devices through Illinois Care Connections?
Participants MUST be receiving services through any of the following: 1) IDoA 2) IDHS-Division of Developmental Disabilities (DDD) 3) Division of Rehabilitation Services [...]
